What does a Shoe Brush, Fortune 500 COO, Project Management all have in Common?

Mr. Cathy President and COO of Chick-Fil-A sent each store owner–1,500 of them–a shoe br

Project Kickoff Meeting

The Situation Your sales team has successfully bid and won a contract.  The signed contract was

Projects, Programs and PMO Explained

One of the most confusing things to people new to projects is the terminology.  And since this

 

What does a Shoe Brush, Fortune 500 COO, Project Management all have in Common?

October 2, 2011 in Blog

Mr. Cathy President and COO of Chick-Fil-A sent each store owner–1,500 of them–a shoe brush. This was to emphasize the point that they should symbolically clean the shoes of each customer–meaning get dirty and work hard to provide customer service, because it won't come from writing a memo about it. He also stood on stage in front of all of his employees and cleaned the shoes of several of the men around him. He was showing them by example the principles of Servant Leadership. Read the rest of this entry →

Project Kickoff Meeting

September 21, 2011 in Blog, Tools

The Situation

Your sales team has successfully bid and won a contract.  The signed contract was dropped off on your desk a few minutes ago.  As almost always happens, the negotiations on the price of the contract went on longer than planned but the end delivery date did not change.  Your team will  have to hit the ground running.  How do you bring everybody on the same page and communicate the plan forward?  One tool that I use in this situation is the Project Kick Off Meeting.  In fact, I like it so much that I usually have two of them.  One internal to my organization and one with the customer.   Read the rest of this entry →

Projects, Programs and PMO Explained

September 11, 2011 in Blog, Framework

One of the most confusing things to people new to projects is the terminology.  And since this is the first post I thought we would start with a few explanations.  

What is a project?
What is a program?
What does a Program Management Office do?
How do they all fit together?

PMO – Welcome to the Program Management HQ

September 8, 2011 in Blog

Welcome to the PMO HQ.  Here we are going to talk about setting up, running, monitoring, delivering and closing programs.  It will be a mixture of Case Studies, step by step instructions and also frame works that you can use right away.  Read the rest of this entry →